The concierge team at the Sheraton Kona are the “go-to” resource when planning your stay on Hawaii Island. Our concierge team will share their knowledge of the best places to visit, local restaurants to try and unique cultural experiences not to be missed. Complimentary daily orientations at Sheraton Kona provide a simple and easy way to get information that is important to you about the island.

Located just inside The Flying Fish retail store, our Local Expert will share insight about the best places to snorkel, kayak, hike, bike and more. These experts have explored all that Hawaii Island has to offer and they are eager to share their discoveries and insider knowledge with guests.

The team at the Pleasant Holidays Activities Desk, also inside The Flying Fish, will assist to help you learn about organized tours and activities that are the best to experience the uniqueness of Hawaii Island.

For information on childcare services please contact the concierge desk.

Concierge Hours and Contact Information

• Sheraton Kona Concierge
  7AM-7PM Tuesday through Saturday, dial extension 74826
  11AM-7PM Sunday and Monday
  
• Local Expert
  7AM - 3PM Tuesday through Saturday, dial extension 74825
• Pleasant Holidays for island activity information and reservations
  7AM - 6PM daily, dial extension 75151
• Hertz Rental Car (reserve your car for pick-up at Sheraton Kona)
  8AM - 12:00noon, call 808-322-1715